DIRECTOR, PHONECOACH USA
My name is Holly Rossner and I head up PhoneCoach USA.
I’m a former Emergency Communication supervisor and effective communication has always been paramount to me. In my former job it could mean the difference between life and death.
PhoneCoach USA has given me an opportunity to promote a product that will help enhance communication skills necessary in all professions.
PhoneCoach USA provides a necessary tool in today’s “hi tech” world; youth and adults alike “tweet”, “text”, “IM” you name it but being able to talk on the phone is a skill that most are lacking.
PhoneCoach equipment allows for role-play in a controlled environment and everything is recorded for review. These simulated experiences ensure that they’re not learning (practising) with real customers.
The Alpha 6 kit provides an invaluable training tool for in-company trainers, freelance trainers, teachers/lecturers in schools and colleges.
We take customer satisfaction very seriously and will make every effort to ensure you are happy. If you’re happy, we’re happy! Rise to the top with effective communication using PhoneCoach USA
Director, Head of Sales, PhoneCoach UK
Mandy handles most of the sales and business development for the company. She was part of the original PhoneCoach team and stayed in touch with the company after leaving to set up and run her own successful teambuilding business. Her conviction in PhoneCoach was always unshakeable so when the opportunity arose in 2005 to buy it, she returned to PhoneCoach as its owner.
PhoneCoach resonates so strongly with Mandy because she is customer service personified. She ‘gets it’. She has always understood that every business has to give its customers the very best service it can in order to survive and grow in an increasingly global landscape.
She is passionate about helping each and every customer achieve what they need to move their business forward. She is very excited about working with Holly to spread the word about PhoneCoach.
Hire & Service Director, PhoneCoach UK
Hire and Service Director ensuring that every kit goes out in immaculate condition and that all equipment leaves PhoneCoach completely ‘ready to go’ for all trainers.
He also oversees all service and repair issues. Please do not hesitate to contact him should you have any questions about the equipment.
Sales, Asia Distributor
One of the sales team who loves triathlons and is brimming with enthusiasm and a ‘can do’ attitude. He is also our Hong Kong/South East Asia distributor!
Design & Development
We are supported by a wonderful team at the UK factory who are fantastic. They help us design the equipment so it is professional, neat and functional for the trainer.